Town Gas provides emergency cover 24 hours a day, 365 days of the year for all of our service plan customers.

For all other customers within the New Forest, Southampton or Bournemouth areas we will make every effort to help with your emergency needs.

Which Trusted TradersGas Safe

If you smell gas, then immediately call the free Gas Emergency number on 0800 111 999

Emergency services cover:

Tick Boiler Breakdown
Tick Heating System Breakdowns
Tick General Plumbing Emergencies
Tick Gas Leaks
Tick Burst Pipes
Tick Faulty Controls
Tick Anything else Plumbing or Heating related

For an honest, upfront assessment and quote call 01425 614 607. You may also be able to speak directly to a qualified engineer who can offer interim advice.

The team at Town Gas are professional heating or plumbing engineers with many years' experience in dealing with all kinds of emergencies.

We aim to repair your boiler and get you up and running as soon as possible. If parts are required we will source these for you and return to complete the repair.

We will always provide a quote for the cost of the repairs before ordering any parts and a written quotation can be requested.

If you have an emergency we will provide you with an estimated time of arrival.

All of our heating engineers are Gas Safe (formerly CORGI) registered and are City & Guilds trained.

Plumber working below sink

Get in touch

To contact Town Gas, please complete the following details and we'll get in touch as soon as possible. If you have a plumbing or heating emergency please call 01425 614 607. If the office is closed and you have an annual contract with us you will have an option to be diverted through to the on-call engineer.


13E Queensway Industrial Estate
New Milton
BH25 5NN

Office open

Monday-Friday 9am - 3pm

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City & Guilds FSB Gas Safe

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