Trustmark
TrustMark is the Government Endorsed Quality Scheme that covers work a consumer chooses to have carried out in or around their home.
We are registered with Trustmark. TrustMark is the Government Endorsed Quality Scheme that covers work a consumer chooses to have carried out in or around their home.
When dealing with a Trustmark endorsed business, we are required to give you the following information:
Business name and all contact details, including telephone number:
These can be found further down this page
Registered address and company number
13E Queensway Industrial Estate, New Milton, Hampshire BH25 5NN. Registered number 06877866
Scheme Provider and the trades we are TrustMark registered for
NAPIT; Solar Thermal; Solar PV; Air Source Heat Pumps (ASHP), Ground Source Heat Pumps (GSHP)
Our VAT registration number
158 5737 69
Our business insurance details (provider and indemnity limits)
NFU Mutual
Employers Liability £10M
Public & Product Liability £5M
Environmental Liability £1M
Our customer feedback and complaints procedure
To view our complaints policy click here
Our ADR (alternative dispute resolution) provider
This is provided through Which? See more details here
The TrustMark Customer Charter
This can be viewed here
Get in touch
To contact Town Gas, please complete the following details and we'll get in touch as soon as possible. If you have a plumbing or heating emergency please call 01425 614 607. If the office is closed and you have an annual contract with us you will have an option to be diverted through to the on-call engineer.
